Privacy Policy


1. Information Collection Standards & Scope

This Privacy Policy is formulated to standardize the platform’s collection, storage, use and protection of user personal information, comply with global universal data security norms, and fully protect the personal privacy and data security of all platform users. The platform always adheres to the principle of minimal information collection, only collecting necessary user data required for completing transaction services and providing after-sales support, and never actively collects irrelevant sensitive personal information of users.
The scope of platform legal information collection includes basic order transaction information generated by user shopping behavior, accurate delivery address information required for global logistics distribution, contact information for receiving service notifications, and basic platform browsing behavior records for optimizing user shopping experience. All collected information is limited to the necessary scope of platform operation and service provision, and the platform will not collect user identity sensitive information, private life information and irrelevant personal privacy data without user authorization.
All user information collection behaviors are based on the voluntary provision of users. When users actively fill in delivery information, complete order payment and browse platform products, it means that users voluntarily authorize the platform to collect and use corresponding data information. The platform strictly distinguishes between necessary service information and sensitive private information, and implements zero collection and zero recording of all non-essential sensitive data.
The platform will automatically record basic browsing data during user access, including product browsing preferences, page residence time and shopping operation habits. Such anonymous data is only used for platform commodity recommendation optimization, page experience iteration and service quality improvement, and will not be associated with user personal identity information to ensure the anonymity and security of user browsing data.

2. Legal Use of User Information

All user information collected by the platform has a single and legal use purpose, which is only limited to completing platform shopping transaction services and optimizing user experience. The specific use scope includes order information verification, commodity warehouse shipment arrangement, global logistics distribution and tracking, after-sales return and refund service processing, order status notification and user daily shopping consultation response.
The platform will use user contact information to push necessary service notifications including order shipment reminder, logistics status update, after-sales application progress feedback and policy update announcement. All notification messages are service-based mandatory reminders, and the platform will not send irrelevant commercial advertisement promotion information, spam messages and marketing disturbance content to users without explicit user authorization.
User transaction data and browsing data will be used for platform internal operation analysis, including hot-selling product statistics, user demand analysis and service defect optimization, to help the platform continuously optimize product selection, adjust preferential activities and upgrade service quality. All data analysis is processed anonymously and collectively, and no individual user’s personal information will be disclosed in the analysis results.
The platform promises that user personal information will never be used for illegal purposes such as third-party commercial marketing, user information trading and unauthorized data sharing. All information use behaviors strictly abide by global universal privacy protection rules, ensuring that every user’s personal data is used legally, compliantly and safely.

3. Data Storage Security & Protection Mechanism

The platform adopts international advanced data encryption technology and independent secure server system to store all user personal information, and builds a multi-layer data security protection mechanism to prevent data leakage, tampering, loss and illegal access. All user data is stored in encrypted files, and the platform sets strict internal staff access permissions, only authorizing designated operation and after-sales personnel to access necessary user information for service processing.
The platform formulates standardized internal data management systems, prohibits any staff from privately querying, copying, exporting and disseminating user personal information, and establishes a data operation log monitoring mechanism to record all information access and operation behaviors in real time. Once abnormal data operation behaviors are found, the platform will immediately start the investigation procedure and impose strict punishment on violating behaviors.
User data will be retained within a reasonable service cycle. After the completion of user order transactions and after-sales services, and after the expiration of the data retention period stipulated by industry norms, the platform will completely and safely clear invalid user information through professional data clearing technology to avoid long-term redundant storage of user private data.
For user information involved in ongoing orders, pending after-sales applications and valid member services, the platform will retain data normally to ensure the smooth progress of subsequent services. The whole data storage and protection process fully complies with international data security standards, providing comprehensive privacy security guarantee for global users.

4. Information Sharing & User Privacy Rights

The platform strictly abides by the non-disclosure principle of user personal information, and will never sell, rent, transfer or disclose user private information to any unrelated third-party institutions and individuals without explicit user authorization. The only legitimate information sharing scenario is to provide necessary delivery information to formal logistics service providers, which is limited to the information scope required for completing package distribution, and no excessive information sharing will occur.
When encountering mandatory information disclosure requirements stipulated by universal industry regulations and official legal norms, the platform will disclose relevant user information in accordance with formal procedures and within the legal scope, to ensure that the disclosure behavior is compliant and standardized. No private information disclosure will be carried out beyond the legal scope.
Users enjoy complete personal data rights, including information query right, content correction right, data deletion right and use objection right. Users can actively query the personal information stored on the platform, apply for correction of wrong information, and apply for permanent deletion of personal data when there are no ongoing platform services. The platform will respond to all user privacy right applications within a reasonable working cycle.
The platform reserves the right to update and revise the privacy policy according to the iteration of global data security rules. The revised policy will be publicly released on the platform homepage, and continued use of platform services by users means recognition of the updated terms. The platform always takes user privacy protection as the core operation principle to ensure the long-term security of user personal data.